Privacy Policy

1. Introduction

AfriQollect ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

2. Information We Collect

Account Information

When you register, we collect your name, email address, organization name, and role. This information is necessary to create and manage your account.

Usage Data

We automatically collect information about how you interact with the Service, including pages visited, features used, and timestamps. This helps us improve the platform.

Data You Collect

When you use AfriQollect to collect data through forms and surveys, that data is stored on our servers. You are the data controller for this information, and we act as a data processor on your behalf.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Send you account-related communications (verification emails, password resets, security alerts)
• Respond to your support requests
• Ensure the security and integrity of the platform
• Comply with legal obligations

4. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including:

• Encrypted database connections
• Hashed passwords using bcrypt
• HTTPS/TLS for all communications
• Role-based access controls
• Regular security audits

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share data only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or valid legal processes
• To protect the rights, safety, or property of AfriQollect or its users
• With service providers who assist in operating the platform (under strict confidentiality agreements)

6. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where retention is required by law. Data collected through your forms is retained according to your organization's policies and can be exported or deleted at any time.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent for optional processing
• Lodge a complaint with a relevant data protection authority

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or advertising cookies.

9. Children's Privacy

The Service is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The "Last updated" date at the top of this page indicates the most recent revision.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

[email protected]