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Terms of Service

Last updated: October 2026

1. Acceptance of Terms

By accessing or using the AfriQollect platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.

2. Description of Service

AfriQollect is a data collection and management platform that enables organizations to create forms, collect data, and generate reports. The Service includes web-based tools, APIs, and related services.

3. User Accounts

When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password and account
  • Promptly update your account information if it changes
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Data Ownership

You retain full ownership of all data you collect, upload, or create through the Service. AfriQollect does not claim any intellectual property rights over your data. We will not access, use, or share your data except as necessary to provide the Service or as required by law.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or its infrastructure
  • Upload malicious code, viruses, or harmful content
  • Collect data in violation of applicable privacy laws
  • Resell or redistribute the Service without authorization

6. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect service availability. We will make reasonable efforts to provide advance notice of planned downtime.

7. Subscription and Payment

Certain features of the Service require a paid subscription. Payment terms, pricing, and billing cycles are detailed in your subscription agreement. Failure to maintain payment may result in suspension or termination of premium features.

8. Termination

We may suspend or terminate your access to the Service if you violate these Terms. Upon termination, you may request an export of your data within 30 days. After this period, your data may be permanently deleted.

9. Limitation of Liability

To the maximum extent permitted by law, AfriQollect shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, or business opportunities arising from your use of the Service.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.

11. Contact

If you have questions about these Terms, please contact us at:

[email protected]